” Together we have experienced late starts, moving mail dates, additional inserts and interruption to supplies, yet throughout it all, your commitment and dedication to completing the job on time has never failed, allowing us to maintain our record of service with this valued client.” (Trade customer)
” The client rang me at home on Friday to congratulate me on a job well done. I told them that it was mainly down to you that we were able to get the couriers away on time – there was not one query or error on all of the deliveries.” (Security printer)
” Just a quick letter to thank you for your tireless attention both over the phone and at the mill. Being a newcomer to the “mailing game” it came as a great relief to be able to speak to people who gave the time to explain what was going on and to answer my (sometimes stupid) questions.” (Training company)
” Having considered the initial schedule to be quite restricting, being able to tell our customers 95% of the mailing had been despatched days in advance of the agreed deadline earned us quite a few “brownie points”.” (Trade customer)
” Being a small company, it is gratifying to find a supplier who – although capable of handling massive jobs like share flotations – still takes the trouble to put service to the fore when someone like us wants 2,700 envelopes stuffing. If only your standards were shared by other organisations in the printing and production field – our problems would be almost over!” (Advertising agency)